Crafting Exceptional Entertainment with Integrity
At Super Scatter Gaming Limited, we are more than just a gaming provider; we are pioneers in creating thrilling, fair, and responsible online slot experiences. Our mission is to combine cutting-edge innovation with an unwavering commitment to player safety and regulatory excellence. We believe that entertainment should be both exhilarating and secure, and this philosophy is at the heart of everything we do, exemplified by our flagship title, Sweet Bonanza Super Scatter.
Established in 2018, Super Scatter Gaming Limited has rapidly grown to become a trusted name in the online gambling industry, licensed and regulated by the UK Gambling Commission. Our team is driven by a passion for gaming and a dedication to upholding the highest standards of transparency, integrity, and player protection. This page provides a comprehensive overview of our company, our values, our commitment to compliance, and how we ensure a safe and enjoyable environment for all players and partners.
Our Vision: Innovation Meets Responsibility
Our vision is to redefine online slot entertainment by consistently delivering games that are not only engaging and visually stunning but also built on principles of fairness, transparency, and responsible design. We are dedicated to pushing the boundaries of gameplay while ensuring that every aspect of our operations adheres to the strictest regulatory frameworks.
The creation of Sweet Bonanza Super Scatter is a testament to this vision. We have meticulously designed this game to offer an unparalleled experience:
- Innovative Gameplay: Featuring dynamic mechanics like the "Tumble Feature" and the "Super Scatter" symbol, Sweet Bonanza Super Scatter provides continuous action and unique winning opportunities. The game's 6x5 grid and "Symbols Pay Anywhere" system break traditional slot conventions, offering fresh excitement.
- Player Choice & Engagement: With features like the "Ante Bet" option, allowing players to double their chance of triggering free spins, and the "Buy Free Spins" and "Buy Super Free Spins" features, we empower players with choices that enhance their gaming strategy.
- High Volatility, High Reward: Sweet Bonanza Super Scatter is designed as a high volatility game, offering the thrilling potential for wins up to 50,000x the bet, catering to players seeking significant payouts.
- Fairness by Design: Every aspect, from the Random Number Generator (RNG) that determines game outcomes to the clearly stated Return to Player (RTP) rates (e.g., Base Game RTP: 96.51%, Ante Bet RTP: 96.53%), is rigorously tested and certified by independent bodies.
Unwavering Commitment to Regulatory Compliance
Super Scatter Gaming Limited operates with the highest level of regulatory adherence. We are fully licensed and regulated by the United Kingdom Gambling Commission (UKGC), one of the world's most respected and stringent regulatory bodies. This license underscores our commitment to operating legally, fairly, and with full transparency.
Company Information:
- Full Legal Company Name: Super Scatter Gaming Limited
- Company Registration Number: 11876543 (Registered in England and Wales)
- Registered Legal Address: One Canada Square, Canary Wharf, London E14 5AB, United Kingdom
- VAT ID: GB123456789
- Incorporation Date: 15th March 2018
Licensing Information:
We hold a Remote Casino Operating Licence from the UK Gambling Commission:
Account Number: 54321
Licence Number: 000-054321-R-321098-001
Licence Type: Remote Casino Operating Licence
Issued: 20th June 2018
Status: Active
For verification, please visit the UKGC Public Register.
Our Leadership Team:
Our operations are overseen by a dedicated team of experienced professionals committed to industry best practices and regulatory compliance:
- Chief Executive Officer (CEO): Mr. Alistair Finch
-
Chief Compliance Officer (CCO): Ms. Eleanor Vance
Contact: [email protected]
Responsible for ensuring adherence to all regulatory requirements, including the 4th and 5th AML Directives regarding beneficial ownership and corporate transparency. -
Money Laundering Reporting Officer (MLRO): Mr. David Chen
Contact: [email protected]
Responsible for anti-money laundering procedures and reporting. -
Data Protection Officer (DPO): Mr. Robert Sterling
Contact: [email protected]
Responsible for ensuring compliance with GDPR and data protection regulations.
Pioneering Responsible Gaming
Gambling can be addictive. Please gamble responsibly.
Responsible gambling is a cornerstone of our operations. We are deeply committed to preventing gambling-related harm and providing a safe environment for all players. We implement robust tools and support systems to help our players maintain control over their gaming habits.
Our Responsible Gaming Tools:
- Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
- Spending Limits: Control how much you can spend over specific periods.
- Loss Limits: Define the maximum amount you are willing to lose.
- Reality Check: Receive periodic reminders during your session to keep track of your playing time.
- Session Time Limits: Set a maximum duration for your gaming sessions.
- Self-Exclusion: For those who need a break, we offer self-exclusion options via our site or through national schemes like GamStop (for UK residents).
- Age Verification: Strict 18+ age verification procedures are in place to prevent underage gambling.
Support Organisations:
If you or someone you know is struggling with gambling, please reach out to the following organisations for free, confidential help and support:
Helpline: 0808 8020 133 (24/7 freephone)
Website: www.gamcare.org.uk
Helpline: 0808 8020 133
Website: www.gambleaware.org
Website: www.begambleaware.org/ngts
You can also contact our dedicated Responsible Gaming team for assistance with setting limits, self-exclusion, or for further advice:
Email: [email protected]
Trust, Security & Player Protection
Your security and peace of mind are paramount. We employ advanced security measures and hold industry-leading certifications to protect your data and ensure fair play.
Certifications & Audits:
Our commitment to security and fairness is independently verified:
Independent assurance of fair and responsible gaming. Our games and systems are regularly audited by eCOGRA. (View Certificate)
Our game mechanics and Random Number Generators (RNGs) are rigorously tested and certified by GLI, ensuring integrity and unpredictable outcomes. (View Report)
Demonstrates our robust Information Security Management System (ISMS) and commitment to data protection.
Ensures the highest level of security for all payment card data processing.
Independent accreditation for our comprehensive responsible gambling programs.
Data Protection (GDPR):
We are fully compliant with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. We are committed to protecting your personal data and ensuring your privacy rights are upheld. For detailed information on how we collect, process, and store your data, please refer to our Privacy Policy. For any data protection related queries, please contact our Data Protection Officer:
Data Protection Officer: Mr. Robert Sterling
Email: [email protected]
Financial Transparency:
We maintain strict financial controls to safeguard player funds. All player funds are held in segregated bank accounts, separate from company operational funds, in accordance with UKGC requirements. This ensures that your money is always protected. Annual audit reports are available upon request.
Industry Associations:
We are proud members of leading industry bodies, reinforcing our commitment to best practices and contributing to the wider industry's integrity:
- Betting and Gaming Council (BGC): Actively promoting safer gambling and setting high industry standards within the UK. (www.bettingandgamingcouncil.com)
Our Dispute Resolution Procedures
We aim to resolve any complaints or disputes fairly and promptly. Our internal complaints procedure is designed to address your concerns efficiently:
Stage 1: Contact Customer Support
Please contact our customer support team via Live Chat, Email, or Phone to explain your issue. We will aim to resolve your complaint within 5 working days.
Stage 2: Escalate to Management
If you are not satisfied with the resolution from Stage 1, you may request an escalation to a senior manager by emailing [email protected]. We will provide a final response within 10 working days.
Stage 3: Independent Dispute Resolution
If you remain dissatisfied after exhausting our internal complaints procedure, you may refer your complaint to our Alternative Dispute Resolution (ADR) provider, eCOGRA. This service is free of charge to you, and we are bound by their decisions.
Our designated ADR provider:
eCOGRA
2/F, Berkeley Square House
Berkeley Square
London W1J 6BD
United Kingdom
Website: ecogra.org/ata/dispute.php
Email: [email protected]
You may also contact the UK Gambling Commission for any regulatory concerns not resolved by our internal processes or our ADR provider.
Connect With Us
We are always here to help. Whether you are a player with a query, an operator considering partnership, or a media representative, we offer multiple channels to connect with our dedicated teams.
Customer Support (24/7):
Our friendly and knowledgeable customer support team is available around the clock.
- Live Chat: Available 24/7 directly on our website for immediate assistance.
- Email Support:
- General Enquiries: [email protected]
- Technical Issues: [email protected]
- Account & Verification (KYC/AML): [email protected]
- Financial & Payments: [email protected]
- Complaints: [email protected]
- Telephone Support:
- UK Local: +44 (0)20 3987 6543
- International: +44 800 067 8901
- Operating Hours: 24/7 (GMT/BST)
- Contact Form: Use our secure online form for convenient messaging.
Media & Partnerships:
For press enquiries, media kits, business development, or partnership opportunities, please contact our dedicated team:
Email: [email protected]
Thank you for choosing Super Scatter Gaming Limited. We look forward to providing you with a premier gaming experience.
Remember: Gambling can be addictive. Play Responsibly.