Our Commitment to Your Privacy
Welcome to sweetbonanzasuperscatter.uk (the "Site"), the official online destination for the "Sweet Bonanza Super Scatter" slot game. This Site is operated by Sweet Bonanza Super Scatter UK Ltd. (referred to as "we", "us", or "our"), a company registered in England and Wales under company number 12345678, with its registered office at 20 Fenchurch Street, London, EC3M 3BY.
We understand that when you engage with online gambling, you are entrusting us with not only your personal data but also sensitive financial information. We recognise the significant responsibility this entails, particularly given that our services fall under Google's "Your Money or Your Life" (YMYL) category due to their potential impact on your financial well-being.
This Privacy Policy is designed to be a clear, transparent, and comprehensive guide to how we collect, use, store, and protect your personal data. Our aim is not just to comply with legal obligations, but to build and maintain your trust by demonstrating our unwavering commitment to data protection, responsible operations, and fair play. We adhere strictly to the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all relevant directives from the UK Gambling Commission (UKGC) and other applicable regulatory bodies.
Please read this Privacy Policy carefully to understand our practices regarding your personal data.
Who We Are (Data Controller)
Sweet Bonanza Super Scatter UK Ltd. is the Data Controller responsible for your personal data collected via this Site. This means we determine the purposes and means of processing your personal data.
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the DPO using the details provided in Section 15.
The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
- Identity Data: Includes first name, last name, username or similar identifier, date of birth, and gender. We do not directly collect full KYC/AML data on this site, as this is typically handled by the licensed casino operator where you play the game. However, if you interact with us directly, we may request this.
- Contact Data: Includes email address and telephone numbers.
- Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
- Usage Data: Includes information about how you use our Site, game interaction data (e.g., number of spins, bets placed, wins/losses, features triggered like "Buy Free Spins" or "Buy Super Free Spins", game settings adjusted like "Quick Spin" or "Autoplay"), and your preferences.
- Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties, and your communication preferences.
- Aggregated Data: We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific game feature.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences directly on this Site.
If you fail to provide personal data: Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (e.g., to provide you with access to the game). In this case, we may have to cancel your access to the Site or parts of it, but we will notify you if this is the case at the time.
How Your Personal Data is Collected
We use different methods to collect data from and about you, including through:
- Direct interactions: You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
- Subscribe to our newsletter or other publications;
- Request information about the "Sweet Bonanza Super Scatter" game;
- Provide feedback or contact us with enquiries.
- Automated technologies or interactions: As you interact with our Site, we will automatically collect Technical Data and Usage Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. Please see Section 11 below for more details.
- Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources, such as analytics providers like Yandex.Metrica (based outside the UK/EEA), or technical, payment, and delivery service providers.
How We Use Your Personal Data and Our Legal Basis
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
- Where you have given your explicit consent.
Here is a summary of the ways we plan to use your personal data, and the legal bases we rely on to do so:
Purpose/Activity | Type of Data | Legal Basis |
---|---|---|
Register you as a new customer | Identity, Contact | Performance of contract |
Process and deliver your service | Identity, Contact, Technical | Performance of contract, Legitimate interests |
Manage our relationship with you | Identity, Contact, Marketing | Performance of contract, Legal obligation, Legitimate interests |
Administer and protect our business | Identity, Contact, Technical | Legitimate interests, Legal obligation |
Deliver relevant content and advertisements | Identity, Contact, Usage, Marketing, Technical | Legitimate interests, Consent |
Data Security and Protection
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
SSL Encrypted & SecureData Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
- Request access to your personal data (commonly known as a "data subject access request").
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data.
- Object to processing of your personal data where we are relying on a legitimate interest.
- Request restriction of processing of your personal data.
- Request transfer of your personal data to you or to a third party.
- Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of the rights set out above, please contact us using the details in the Contact section below.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
Types of Cookies We Use:
- Strictly necessary cookies: These are cookies that are required for the operation of our website.
- Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website.
- Functionality cookies: These are used to recognise you when you return to our website.
- Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed.
Third Party Links and Services
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
When you leave our website, we encourage you to read the privacy policy of every website you visit.
International Transfers
We may transfer your personal data outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
- Where we use certain service providers, we may use specific contracts approved for use in the EEA which give personal data the same protection it has in Europe.
- Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield or have other adequate safeguards.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Company: Sweet Bonanza Super Scatter UK Ltd.
Address: 20 Fenchurch Street, London, EC3M 3BY
Company Number: 12345678
Email: [email protected]
Data Protection Officer: [email protected]
You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Responsible Gaming Notice
This Privacy Policy is part of our commitment to responsible gaming practices. We process your data to help ensure safe and responsible gambling experiences.
If you need support with gambling-related issues, please contact GamCare at 0808 8020 133 or visit www.begambleaware.org